Return Policy

At Under The Laal Dupatta, we strive to provide our customers with the highest quality hats. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.

1. Eligibility: You may return unused and unworn items within 3 days of purchase for a full refund. Please note that the item must be in its original condition and packaging.

2. Process: To initiate a return, please contact our customer service team with your order number and details. They will guide you through the return process and provide you with the necessary instructions.

3. Return Shipping: The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item.

4. Refund: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. Upon approval, we will process your refund. Please allow a few days for the refund to be reflected in your account.

5. Exchanges: Unfortunately, we do not currently offer exchanges. If you need a different size or product, we kindly ask you to place a new order.

At Under The Laal Dupatta, we value our customers' satisfaction and aim to provide a seamless shopping experience. If you have any further questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you.